Shipping policy

Shipping Policy – UNTAPL

All UNTAPL orders are processed and fulfilled on demand.


Production & Processing

All UNTAPL products are made to order. Production typically takes 1–2 business days before dispatch. Shipping times begin after production is complete.

This approach allows us to maintain consistent quality while reducing excess inventory and waste.


Processing Time

Orders are typically produced and dispatched within 2–5 business days depending on product type and production volume.


Delivery Times

Estimated delivery times (after dispatch):

United Kingdom: 3–7 business days
European Union: 5–10 business days
International: 7–15 business days

Please note that delivery times are estimates and may vary due to carrier delays or customs processing.


Shipping Rates

UK orders ship free.

EU and international shipping rates are calculated at checkout.


Customs and Import Fees

International orders may be subject to customs fees or import taxes, which are the responsibility of the customer.


Lost or Delayed Orders

If your order is significantly delayed or arrives damaged, please contact us at hello@untapl.com and we’ll make it right.